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How To Create Loyal Customers

Writer's picture: Shashwat GuptaShashwat Gupta


There are a couple of ways to create a Loyal Customer


1. Personizied Behaviour

2: Co- Creation Product

3: Loyalty Program

4: Frequent Wows

5: Don`t see as a Product, see as a project

6: Emptional Story

7. Keep in touch


 

1. Personizied Behaviour:-


You need to provide Personizied Service to your customer to feel him special

you can do things what I am mentioning below


a) You Should provide some extra service or benefit so that he can feel special, come again in your shop


b) You can call him with his name because everybody loves his name, its feel him special



2: Co- Creation Product


You have to co-create or innovate your product as per customers`s feedback

You only have to involve the customer in the feedback process. you can ask the customer to give feedback about product and service and make him feel special like you and that customer made changes in product.. believe me that make him loyal



3: Loyalty Program


Customer want to become loyal, but you have to make him easy

means start Loyalty program and give value to the customer for longer period

, You can provide a card with benefits of:-

1: Membership Benefits

2: Rewards Points

3: Discounts and existing offers

4: Cross-selling offers








4: Frequent Wows:-


You have to speak out frequent wow from your customers

but do it in a such a way that you don`t need to spend lots of money


Just Provide extra things or service or feature, its very impactful approach



5: Don`t see as a Product, see as a project :-


its means you have things it's a project not just a product

when we talk about the project .. you have a focus on three things


a: Scope

b: Time

c: Cost


a) Scope: You have to know your delivers, specifications, constraints

about the project.

b) Time:- can you deliver your project before time or on time

c) Cost: Can you reduce any cost



6: Emptional Story


Can Your create an emotional story using your product ? if you can then you can run your campaign with the same. people are emotional, that connect easily with an emotional story

and buy from you


7. Keep in touch :-


You have touch with your customers via email or Whatsapp, provide Existing offers and extra

benefits, it will also help to make customer loyal




Hope, you will get some idea to make customer loyal

See you in the next article,


bye.bye









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